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Frequently Asked Questions

What does "Pre Order" products mean?

Pre order products are custom printed. This means that when you order them, the blanks get sent to the printer and your item is made especially for you. All pre order products require 3-5 days of processing to allow for the printing and QA process.


What size should I order?

You can see our size chart on each product detail page for different sizes.  All tees are measured in flat centimeter, so if you have a tee you particularly enjoy the fit of you can lay it flat and measure it to compare to our chart. 


How do I contact you ?

For any questions or concerns that you do not find addressed in this FAQ you can contact us using the above Contact Us link on our website or you can send email to us at support[at]volare.co.id. Our business hours are 9am - 5pm, Monday - Friday.  


Do you ship to international locations?

Currently we ship to Australia, India, Singepore, Taiwan, New Zealand, Philiphines and Thailand . Once you have added at least one product to your shopping cart and provided a shipping address, shipping options will be shown.

For shipments outside Indonesian area, your order may be subject to import duties and taxes, which are levied once your package reaches your country. Volare ships your package does not collect the duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's custom policies, please contact your local customs office. Unfortunately, Volare is not able to request for your order to be shipped by a specific carrier we only use TNT for international shipping.